Domino’s Pizza Evaluation Case Study -content– Scenario: Domino’s Pizza is interested in determining whether or not a new employee could learn how to make a pizza using a computer/based training method (CD-ROM). The CD-ROM application addresses the proper procedure for massaging pizza dough and stretching it to fit a 12-inch pizza pan. Domino’s quality standards emphasize the roundness of the pizza, an even border, and uniform thickness of the dough. Traditionally, on-the-job training has been used to teach new employees how to stretch the pizza dough to fit the pizza pan. Instructions: Answer the following three questions. Does anything in the presentation slides help with your evaluation process? What outcomes or criteria should Domino’s Pizza measure to determine if CD-ROM training is an effective method for teaching new employees how to stretch pizza dough to fit a 12- inch pan? Who would be involved in the training? Describe the evaluation design you would recommend to Domino’s Pizza to use to determine if CD-ROM training is more effective than on-the-job training. PLACE THIS ORDER OR A SIMILAR ORDER WITH US TODAY AND GET A GOOD DISCOUNT

2016-09-21