You work in a firm with 500 employees*. You started working there with your Master degree and work as the
assistant to the CEO. One morning he calls you and tells you that he has the feeling that the firm should do more
knowledge management. And you will be responsible for it.
What do you do know? How do you clarify his intentions? How do you assess the current state of KM within the
firm? What do you do after this first step to act systematically and to achieve results as well as ROI? Whose
answers, cooperation, guidance do you seek?
Apply the knowledge gained in the course, the COMPULSORY MATERIAL (see syllabus) and the scientific
work standards/citation rules of APA Format. (please put also the number of the page from where you took the
reference)
*Select the industry in which the firm operates on your choice. (choose one that is easely researcheble). Please
state it at the beginning of the assignment.
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