Selected Competency Area for Focus

What did the feedback help you to see/understand about this area?
How can improvement in this area enhance success in your current and future work? How will improvement in this area help you and your team (and eventually the
teams and organizations you work for) better achieve key priorities?
Interpersonal understanding Unlike some years ago when one would seldom interact with people from different backgrounds, which is no longer the case in the 21st
Century. Therefore, it is key that I am well versed on not only interacting with people from different backgrounds but to also work together with people who are from
different background. As a health professional, I work with some colleagues and also attend to some patients who are from different backgrounds hence the need for
good interpersonal skills. I have already been reading on how to improve interpersonal skills and also intend to enroll for some classes that focus on how one can
improve interpersonal skills. By having better interpersonal skills, I will be able to not only effectively interact with my team members but to also offer better
services to my clients.
Team Leadership As a team leader, I need to be well versed in leadership skills as I would not be able to be an effective leader without good leadership
skills. Thus I need to be able to work with people from different background, motivate the team members towards achievement of the set target, and immediately solve
any issues that might emerge. I have already attended some leadership sessions where I have become aware of various concepts and approaches that can be applied in
different leadership situations. I am also reading various books on leadership. As I become a better leader, I will be able to motivate my team members towards
offering better services and doing their best to ensure that patient satisfaction rates are improved.
Self development I am aware that I constantly need to be developing various skills so that in the future, I am a better person as well as a professional.
Through this process, I have became aware that the self development process is a never ending process and will continue for a long time. I need to have clear
specific goals pertaining to the various aspects that I need to develop on. The fact that health care is always changing implies that I need to keep learning and
developing as that is the only way that I will be able to be effective.

Target Development Area #1

Your Development Goal: Interpersonal Understanding

Related Competency(ies) to Develop:

Better communication skills, listening skills and conversational/negotiation skills Current Strengths to Leverage:

Good communication skills that I have
Potential Obstacles:
Some staff are not keen to discuss issues Sources of Help:
Leadership notes

Activity 1: Completion Date:
Communication class 11/31/15
How I will know I am making progress?

Individual Performance Outcomes
Attending the class

Team Performance Outcomes

I will be involved with the various team tasks assigned in the course Org. Performance Outcomes

Interact/negotiate effectively with other team members
Target Development Area #2
Your Development Goal: Team Leadership Related Competency(ies) to Develop:
People management Current Strengths to Leverage:
I have in the past effectively worked in various teams and achieved various set objectives that the team was pursuing
Potential Obstacles:
Some of the employees might not support me as they might feel that I am threatening their future promotion opportunities.
Sources of Help:
My manager is ready and willing to help me

Activity 1: Completion Date:

Mentoring by my manager 12/12/15
How I will know I am making progress?

Individual Performance Outcomes
Taking part in the managerial meetings
Team Performance Outcomes

Have my mentor review the performance of my team Org. Performance Outcomes
Take some leadership position within the organization

Target Development Area #3

Your Development Goal: Self-Development

Related Competency(ies) to Develop:

Time management Current Strengths to Leverage:

Prioritization skills that I have used in the past to comply to deadline
Potential Obstacles:
Some employees might knowingly assume deadlines Sources of Help:
Management classes

Activity 1: Completion Date:

Management course 12/31/15
How I will know I am making progress?

Individual Performance Outcomes
Enrolling and attending the courses

Team Performance Outcomes

The team been able to complete tasks within the set deadline Org. Performance Outcomes

Organization been able to achieve targets within the set deadline
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