Coffee Constructions

Course Brief

Background: Coffee Constructions is a privately owned (family) Australian building and civil
engineering business, it commenced operations in Melbourne in 1973 initially working from an office
located above an antiques shop. Coffee Constructions holds fully certified builders licences in NSW,
QLD, NT and ACT. Coffee Constructions early projects included boutique hotels, large residences,
Primary Schools, a range of facilities for local councils, work for the CSIRO, and a waste water
treatment plant.
During the 1980s Coffee Constructions was awarded the contract to complete a regional Arts Centre.
The centre contained a 490 seat theatre and a 220 seat performing arts space. The business
experienced consistent growth during the 1980’s with the awarding of several high profile contracts
that enabled Coffee Constructions to consolidate its position in established fields and branch into new
sectors of the industry.
The 1990’s saw Coffee Constructions continue to grow. Client relationships developed during the
previous two decades were further strengthened with several major projects being carried out at a tier
one University. The 1990’s also saw the business expand its operations offshore into the pacific
region with projects being completed in Western Samoa and in Papua New Guinea. As the 1990s
closed out Coffee Constructions was completing a 50-bed psychiatric unit at the central Melbourne
Hospital. Coffee Constructions entered the new millennium with 240 employees, a turnover of $295m.
Works in regional Victoria continued to expand with construction of two regional District Hospitals and
the Marine facility. Operations in New South Wales gained momentum with a large Construction
Management contract being awarded by a University. This was shortly followed by a wide variety of
projects including a new bookstore and, various contracts to construct facilities for the Federal and
NSW Governments.
A Queensland office was established in Brisbane in the early 2000s. Within the first few years of
operation in Queensland, Coffee Constructions had successfully delivered two iconic projects for the
Queensland Government. The financial Year 2013 saw Coffee Constructions’ turnover exceed $480
million.
Coffee Constructions’ expertise spans the construction industry spectrum, from smaller renovations to
multi-million dollar projects. Over the past 4 decades the portfolio has included: education buildings,
hospitals, healthcare, and industrial facilities, telecommunications and data centres, as well as
infrastructure projects such as water and wastewater treatment plants, and transport networks
Scenario: You are employed in ‘Coffee Construction Australia’ who deliver a broad range of civil
projects including vital transport networks, water and resources infrastructure, railway embankments
and dam construction; and major foundation and civil works for water treatment and desalination
plants.
Coffee Constructions Australia is an old style family based firm that has not embraced technology and
the firm is having trouble managing the volume of projects and the Board of Directors has become
very concerned about the firm’s reputation and future business opportunities. The extent of
technology employed by the firm consists of Microsoft Project and the Microsoft Office suite of
products and email.
You’re employed as a project director/manager and you have recently completed your Master of Project
Management
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