Research project – Operations Management
The goal of the project is to apply modern operations management research to an organization in the industry. You will need to first select an organization and then analyze an Operations or Supply Chain process. You will then propose improvements using advanced OM techniques found in the literature. The organization could be from the service or manufacturing industry, and either public or private.
It is not relevant if the company is small or large but it’s rather critical to have access to information describing the processes involved in the key decision.
Components of the written report
Cover page
o Title, date, name of student, student Id, name of course, name of professor o (1 page in length)
Abstract
o The abstract summarizes your research. It will include the objectives, methodology and the findings.
o (150-300 words)
Introduction
o Description of the organization, its mission and strategy. o (max 1 page length)
Topic Statement
o Describe the context of the research, the general process, and its importance o (max 1 page length)
Methodology
o Describe and justify your research method o (1/2- 1 page length)
Results
o Use process-modeling techniques such as flow charts to describe the main process to describe one supply chain process. Limit the description of the process to 5-10 sub-processes or steps. Each step should describe the technology used, which type of worker executes the step and what is the action done in the step
o This section provides the results of your analysis such as models, statistical information, calculations, simulation results. (2-3 pages)
Discussion
o This section is very important as it reveals your advanced knowledge and critical thinking skills. You will essentially analyze the results of your study. You will show a clear understanding of the nature and significance of your findings.
o Discussions should be supported by theory in operations management o (1-2 pages).
Recommendation
• Make a recommendation on improving ONE part of the process
• Justify your recommendation quantitatively or qualitatively if appropriate.
• You must support your recommendations bases on theories, models and applications seen in the course.
• You should include a new process diagram that includes the changes proposed.
• Use references from scientific journals (through Academic online database) to support your recommendations. (1-2 pages)
Conclusion
• The conclusion summarizes your findings, added value and future research. (150-300 words)
References
• A list of the readings, books, articles, Internet documents etc., used for the research project. Resources should be scientific and should not include Wikipedia, or Internet content without references.
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