The Wisdom of Crowds

WKFIVE/FRMRobertNgroup

DescriptionAssignment: Respond to a classmate’s forum post as from a classmate critique on how he/she answered the following UNDERLINED forum post instructions:
According to James Surowiecki in the book “The Wisdom of Crowds:” When “Groups” are involved in making a decision they normally have better than “house odds,” which is
70% of getting it right without having 100% of the facts. When groups make decisions they normally, and consistently hit at about 85 to 90% of the time getting the
right answer. However, without the facts being available to any human it lowers the odds to a little over the 50-50 point.
When considering working in groups, remember there is strength in harmony and like-mindedness: however, diversity facilitates “thinking outside the box.” “Groupthink”
is an example of what occurs when conformity is attributed too much emphasis. The following website provides more
information:http://www.afirstlook.com/docs/groupthink.pdfWhat techniques have worked for you in forming groups to solve problems?Why do you think the technique worked?
The classmate forum post to be peer evaluated is in bold here (RobertN/Group):
The one time that I can remember forming a group to solve a problem was when I went to overnights to assemble a two story bike rack that would hold over a hundred and
fifty bikes on it. When the fixture came to the store it was delivered to us in about twenty different boxes. The boxes were huge and heavy so we needed a crowbar to
open up the boxes. I had personally worked on remodel crew before and installed a lot of different fixtures for Wal-Mart throughout the years, so while we were
receiving them off of our FedEx truck, I wasn’t terribly worried, that is until the first night we started to assemble the bike rack. I had a team of seven associates
to help assemble this rack, but on the night we got it opened, we noticed something was very different about this fixture. There weren’t really any instructions to it,
all there was inside the huge box was big pieces of metal, each one cushioned by plastic dividers so the pieces wouldn’t rub together. We pulled out all the pieces and
quite literally scratched our heads. This project was only supposed to take two nights. One night we were supposed to disable the old bike rack and haul all the pieces
out to an open top dumpster to have the metal recycled. Then the next night we were to pull all the boxes to the sales floor and assemble the new bike rack. After
opening the first box and not finding instructions, we proceeded to open the rest of the boxes, and still no real instructions. The only thing inside each box was a
sheet listing part numbers. What good do part numbers do us if we didn’t know where those parts go. So even though I was the salaried member of management in charge,
together we all came up with a plan to assemble this rack. As a team we decided that we didn’t want to look stupid for not knowing what were doing, so we decided to
lay out all the parts on the floor to decide if we could tell the difference between parts. I had a print out of a completed bike rack and we used that as the guide to
build ours. Through a few bumps and bruises, we ended up completing our bike rack through a collaborative process. I would have to say this groupthink worked because
we didn’t want to look dumb so we kept at it, even though at the beginning of the project it seemed daunting or even impossible.

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